Keto Bars FAQ
You've got questions, we've got answers.
SHIPPING
We're located in the USA. So, we ship to all 50 states, all US territories and US military bases. We can also ship International but not at a discounted rate. We're still a small company so we can't swing that yet.
To any of the US states, territories and military bases: All orders under $40 will ship for $4.99 and all orders over $40 ship for FREE (US only). Woo hoo!
International shipping is based on weight and location and is calculated at check out. If you ship an order internationally, you are responsible for any custom fees associated with your order.
We move fast! Orders ship within 1-2 business days.
Yes - but only if you're quick. Once your order is marked fulfilled, we cannot change it.
We are not liable for any packages that are marked as delivered. In that situation, you must file a claim with the mail carrier and/or file a police report. If your package is stuck or lost in-transit, please contact us for support.
RETURNS
If you're not happy, neither are we. We offer a 100% money back guarantee on your order. We understand that some people are hesitant to order snacks without sampling them first - that's why if you don't like our snacks, we’ll send your money right back! Guarantee only applies to one order per customer.
Nope! You can keep your order, give it to friends, whatever your heart desires.
SUBSCRIPTIONS
Great question! On the Keto Bars product page, you have 2 options before adding to cart: 'One-Time Purchase 'or Subscription. Select 'Subscription' and then Add To Cart
That's totally up to you. When you select 'Subscription' on the product page, you must choose a frequency. Your choices are every 15, 30 or 45 days. If you want a more specific duration we can help you with that.
There are a few! The one you're probably most interested in is that every subscriber order gets 10% off. But another great part about having a subscription is that you will never run out of bars.
Yep. Whenever you please, no questions asked.
Make sure you're logged in to your KetoBars.com account. Once you're logged in, you will click the 'My Account' located on the top right of the website. At the very top, under your name, select 'Manage Subscriptions'. In here you can edit your delivery schedule, swap or cancel products, update your billing and shipping information and more.
It sounds like when you created your subscription never created a login to access that subscription. What you need to do is head the top right corner of this website and create an account. Make sure your account email is the same email you used to create the subscription. Once that is complete, your subscription info will be loaded.
Still need help? No prob! Just shoot us an email at customersupport@ketobars.com.
KETO BARS
Nope! Although Keto Bars are made with chocolate, they will not melt. That was a tough one to figure out! Keto Bars will soften, like a fudge brownie, but they will not melt.
Yes! All flavors are Vegan.
Yep! All flavors are Gluten Free.
Not exactly. Keto Bars contain around 230 calories, depending on the flavor. That's a small amount of calories for a meal. However, they are packed with healthy fats (up to 21g) so that does make them very filling.
Anytime you'd like! Most of our customers enjoy them for breakfast, as a mid-day snack, or a sweet treat after dinner. Because they are rich, delicious and filling - many customers enjoy the same bar all day long :)
Technically, from a food science perspective, they're good for over a year ...but most people devour them right away. For those people, we recommend signing up for our subscription service ;)
Keeping them in a cool space would be ideal, but we know that's not always possible. That being said, you can take the bars out into warmer weather but do expect that they will soften and the oils will release a bit. On the opposite side, the bars can get as cold as you'd like them to be. They're very tasty when they're cold! Also, freezing them will extend their freshness.
WARM UPS
Simply mix 1 scoop (40g) with 8oz of HOT water. We recommend putting the powder into the mug first and then pouring the hot water on top. Stir, and enjoy!
Absolutely! But, you don't have to. Warm Ups are designed to be super creamy just by adding water.
Yep! All flavors are Gluten Free, Nut Free and Sugar Free!
Not exactly, but they are very filling. Warm Ups contain around 200 calories, depending on the flavor. That's a small amount of calories for a meal. However, they are packed with healthy fats (up to 21g) so they will keep you full and energized for hoursl.
Anytime you'd like! Most of our customers enjoy them in the morning, as a mid-day pick me up, or as a sweet treat after dinner.
Technically, from a food science perspective, they're good for over a year ...but most people devour them right away. For those people, we recommend signing up for our subscription service ;)
Because the Warm Ups mix is a powder, it can basically be stored anywhere and be okay. We always recommend storing them in a cool, dry place.
The Hot Cocoa mix will dissolve almost 100%, but the Vanilla Spice will leave some spices floating on top. Real spices do NOT fully dissolve into liquid, so they will float back up the top. A small price to pay for the real thing!
Absolutely! We love getting creative with Warm Ups. In fact, we like to mix both flavors together to get an extra creamy and spicy chocolate drink!
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